Our site uses secure server software to protect your information. All information is encrypted. At Ridgemont, we respect your privacy. Any personal information we collect from you is solely for the purpose of completing your order and providing further service and support to you. During checkout, we will request your name, mailing address and email address. We will use this information to complete the order and notify you of your order status. Credit card details, including account holder’s name, card number and expiration date are collected through a secure payment system, and Andover Outdoor Inc. does not store this information. Any information you provide is protected and will not be sold, traded or rented to third parties. Access to customer account information is limited to full-time staff only that requires immediate access to process orders. We use full login and password controls to protect the information held. We will not sell your name, address, e-mail address or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our site, we may occasionally update you on our latest products, news and special offers via e-mail. You will also be given the opportunity to receive such communications from us when you sign up to our style news. You have the option to opt-out of receiving any marketing communications from us. If you do not wish to continue to receive marketing from us click on the “unsubscribe” link in any email communications which we might send you.

You have the right to access the information which we hold about you and your right of access can be exercised by contacting us at support@ridgemontoutfitters.com or at ‘Andover Outdoor Inc, 16830 Ventura Boulevard, Suite #501, Los Angeles, California 91436'

SECURITY & PAYMENTS

We realize how important it is to securely store any information that you provide. This site uses PayPal payment processing which provides the optimum level of security Card and account details are captured on secure servers, keeping abreast of the latest payment or anti-fraud developments. Our shoppers are protected from fraudulent use of their card in a “card not present” environment, by their card issuers. All of the payment processing systems support the verification of Address and Security Code information. This verification service is supported by the Card Schemes (such as Visa, MasterCard). Verification is done in partnership with banks and card issuers, who do the checking of the credit/debit cards used by shoppers. These verification services operate in the US. Outside of the US, where other checking solutions are used, PayPal (and its banking partners) always try to include the verification information within the details of an authorized transaction.

COOKIES POLICY

The law relating to the use of cookies placed on your computer has recently been amended. A cookie is a small string of information that a website places in the cookie file of the browser on your computer’s hard disk so that the website can remember you. A cookie will typically contain the name of the website the cookie has come from, a value and the ‘lifetime’ of the cookie. We will not use cookies to collect personally identifiable information about you as our cookies are there to simply help with your overall experience on our website. Our cookies help us to analyze how our customers use our website and enable basic personalization of our site, which further improves your experience. We use several different types of cookies: Session cookies: Temporary cookies which remain in your cookie file until you leave our website. Persistent cookies: These remain in place across multiple visits to our sites. Third Party Cookies: These are created by a third party to provide us with statistics. An example of this is Google analytics. Consent to use of cookies – By using our website, you consent to our use of cookies to process the information we gather. Disabling Cookies – You can choose to accept or decline cookies by changing the settings in your browser. More information on how to change your browser settings and to delete cookies can be found here at aboutcookies.org.

 

Mobile Terms of Service

Last updated: March 23, 2023

The Ridgemont mobile message service (the "Service") is operated by Ridgemont (“Ridgemont”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Ridgemont’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Ridgemont through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Ridgemont. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18888319713 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Ridgemont mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18888319713 or email hello@ridgemontoutfitters.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.